Today’s global B2B eCommerce Market is estimated to be around $12.2 Trillion, yet B2B companies are still lagging and struggle to create an optimal online experience. In this webinar, MSTS will walk through how to create an online (and offline) purchasing experience customers will be loyal to. You won’t have to choose between buyer expectations and your back-office requirements. Meet their expectations with quick onboarding, simple integrations, correct invoicing and remittance as well as collection support.
You will also hear from Techo-bloc, a landscaping product supplier, who engineered an integrated experience for both sides of the transaction to turn online payments into a brand advantage. They are able to build stronger relationships with their customers and create a more customer-centric experience without extending their working capital.
In this webinar, you’ll learn:
- What tools you’ll need to scale your B2B business
- Commonly forgotten CX elements that you should be paying attention to
- How to turn purchasing into brand advantage