In the Press
Take back control of your cash flow with strategies that deliver payments sooner rather than later.
Make the most of a growing B2B e-commerce market by considering the unique needs and preferences of each customer.
Omni-channel customers are 25% more profitable than customers who only shop in-store. But a digital makeover and sophisticated customer analytics are often out of reach for many B2B companies.
SMBs are at a disadvantage in the digital space, just as small, mom-and-pop businesses have been at a disadvantage in the brick-and-mortar race.
As the B2B e-commerce landscape continues to evolve and grow, one thing remains the same: the significant challenge of standing out in an increasingly competitive space. B2B companies must differentiate their digital customer experiences and increase efficiencies, while also supporting frictionless transactions that have become a mainstay in the B2C environment.
MSTS' new credit-as-a-service offering for small and midsize businesses is resonating in the market and helped the Overland Park company reach a new industry.
MSTS, a global B2B payment and credit solutions provider, has been offering CaaS to enterprise clients for years, but it wasn't until November that it launched a similar offering for small and midsize businesses. As a result, it landed a new customer, 4MD Medical, in a previously untapped industry for MSTS.
Buoyed by reports of record 2018 holiday spending, analysts predict more retail growth in 2019, particularly in the evolving small and midsize business (SMB) sector. Advanced technologies have introduced SMBs to a big-brand experience and new set of challenges. Independent research by global payments provider Paysafe Group found SMBs struggle with "competing priorities" in their efforts to balance frictionless checkouts with payment security.
When it’s time to pay up, commercial buyers may be in for a pleasant surprise when purchasing online. The launch of Amazon’s Pay By Invoice feature last year opened the door for more flexible B2B payment schedules. Rather than relying on credit cards, qualified buyers have the luxury of purchasing on payment terms.
As the e-commerce payments landscape evolves, businesses looking to follow in the footsteps of Amazon should consider the unique needs of B2B buyers. Exploring what invoicing may mean to both sides of a transaction, along with the steps you can take to forge a stronger relationship between sellers and buyers, may help pave the way for success.
The expectations of B2B buyers are evolving. Today, buyers are looking for the same ease and convenience Amazon delivers for B2C transactions. Satisfying such demand, however, isn’t as simple as developing an online presence.
Most businesses already complement their in-person experiences with digital capabilities. In fact, two out of three B2B companies offer omnichannel support across all transactions.
Don’t think of them as mere podcasts — though PYMNTS certainly does a lot of podcasts, discussing with payments and commerce experts the hottest topics of the day, with each conversation not only digging into the past and present but having an outlook toward the future. No, think of them as miniature seminars. That’s not to put some boring academic spin on these digital discussions, but only to underscore how intelligent the material is, and how the participants often learn from each other during these events.