Have you considered each step of your customer’s experience? I mean every step. EA Games recently felt the pain of their wooly customer experience journey. They wrote the book on how not to release a new product with multiple currencies in, and outside of, the game creating mass confusion and headaches, for the users and themselves. B2B companies experience similar disasters regularly by underestimating the impact of payments on the overall customer experience.
MSTS Tolls unveils a new Eurovignette Split Payment Solution designed specifically for European Fleets. This offering provides customers with an opportunity to split their payments for yearly Eurovignettes into 10 periods. Trucks with a minimum total weight of 12 metric tons are required to have a registered Eurovignette as a toll payment on motorways in the Netherlands, Luxemburg, Denmark and Sweden. The Eurovignette is ordered for a period of one day to one year.
MSTS has won a contract to a newly launched remittance service that modernizes payments between accredited travel agencies and airlines. MSTS has been awarded 24 of IATA’s Billing and Settlement Plan (BSP) markets, and it will process payments in those markets by partnering with UATP, the airline-owned travel payment technical solution provider.
AeroParts Now (APN) and Multi Service Technology Solutions (MSTS) have partnered to extend APN’s marketplace capabilities to include payments. APN is an online marketplace for the buying and selling of aviation parts, accessories and services. MSTS provides automated payments and settlement system for APN’s marketplace, allowing the entire purchasing process to be conducted online. A true procure to pay model.