The Amazon Effect has changed the expectations of B2B buyers, who now expect their B2B transactions to mirror their B2C experiences -- not just online, but everywhere they buy. In fact, nearly 70% of customers prefer to spend money with omni-channel sellers. This is good news for suppliers, because omni-channel customers are 15% more profitable than online-only shoppers and 25% more profitable than call-in or in-store-only customers. To realize the most value from these buyers, sellers need a 360 degree view of their purchasing behavior, regardless of where they buy. There is a $1.2 trillion opportunity in B2B eCommerce, so getting it right matters. Today, 50% of B2B companies sell online, but that number is expected to jump to 70% in the next two years. Often, the stage that makes or breaks 5-star customer experiences online is checkout, where sellers are misaligned with the purchase controls and preferences of buyers. Whether you have an eCommerce site, or are in the process of implementing one, now is the time to make adjustments to maximize sales.
B2B Online Europe is the place for Digital Marketing & eCommerce leaders to learn to power innovative omnichannel customer experiences, leverage advanced data analytics for customer insights and optimize the relationship between the manufacturer and distributor.
B2B Online Singapore is the perfect place to learn how to master digital transformation, optimize the customer experience, streamline customer data and better manage the manufacturer/distributor relationship.
Make sure to meet with Piers Gorman to learn more about how we’re connecting the omni-channel commerce journey.
B2B Online Singapore will take place at Novotel Clarke Quay, Singapore on October 17th through October 18th.
This conference will give B2B companies a chance to strengthen their command of digital commerce strategies, practices and technologies. Make sure to stop by our booth, where we will be demonstrating Credit as a Service to show how to drive loyalty through payments by integrating online and offline payments to deliver a consistent customer experience.
CPI, Commercial Payments International, Middle Market will discuss the opportunities abound to provide cards and payments services that help these companies continue to thrive. Eliminating time consuming manual processes, addressing their cashflow needs, and transitioning them into the digital age are just some of the ways financial services can help with improving performance.
Celebrate women's achievements, innovation, and leadership in the payments industry. If you are in payment services, treasury, accounting or banking, Women in Payments® is for you.
This conference covers the challenges that you take head on every day: customer experience, going global, personalization and much more. At B2B Online, they provide the attendees with the tips and insights they need when going up against their biggest competitors.
Brandon Spear will be Track Chair, Day 1, for Pricing, Marketplace and Merchandising.
Imagine started eight years ago with a grand vision: to connect the global eCommerce community. Today, it brings together 3,000+ eCommerce experts, including merchants, agencies, and technology providers from over 50 countries to inspire, advance, educate, collaborate, and enjoy a unique Magento experience.