The Amazon Effect has changed the expectations of B2B buyers, who now expect their B2B transactions to mirror their B2C experiences -- not just online, but everywhere they buy. In fact, nearly 70% of customers prefer to spend money with omni-channel sellers. This is good news for suppliers, because omni-channel customers are 15% more profitable than online-only shoppers and 25% more profitable than call-in or in-store-only customers. To realize the most value from these buyers, sellers need a 360 degree view of their purchasing behavior, regardless of where they buy. There is a $1.2 trillion opportunity in B2B eCommerce, so getting it right matters. Today, 50% of B2B companies sell online, but that number is expected to jump to 70% in the next two years. Often, the stage that makes or breaks 5-star customer experiences online is checkout, where sellers are misaligned with the purchase controls and preferences of buyers. Whether you have an eCommerce site, or are in the process of implementing one, now is the time to make adjustments to maximize sales.
How can leading B2B companies develop winning omni-channel strategies and align payments with the needs of buyers? This webinar is here to help.
-Match your omni-channel payments strategy with your omni-channel sales strategy
-Align with customer expectations; offer payment by invoice, purchase controls, dynamic pricing and instant onboarding
-Execute an effective eCommerce strategy to start selling online
Watch the webinar here:
Today’s global B2B eCommerce Market is estimated to be around $12.2 Trillion, yet B2B companies are still lagging and struggle to create an optimal online experience. In this webinar, MSTS will walk through how to create an online (and offline) purchasing experience customers will be loyal to. You won’t have to choose between buyer expectations and your back-office requirements. Meet their expectations with quick onboarding, simple integrations, correct invoicing and remittance as well as collection support.
B2B Online is the ONLY event where the top minds in manufacturing and distribution meet and learn, and build a true community. With an agenda dictated by leaders in the industry, the most disruptive digital and eCommerce content, B2B Online is designed to give you actionable insights to grow your business, faster.
B2B Online is the ONLY pan-European event bringing together eCommerce, Customer Experience and Digital Marketing executives from manufacturers and distributors to share insights on digital transformation. Join Europe’s top manufacturing and distribution companies who share practical insights on how to power innovative omni-channel customer experiences, leverage advanced data analytics for customer insights, and optimise the manufacturer - distributor relationship.
Read more about B2B Online Europe here.
MagentoLive Europe will attract the biggest innovators in eCommerce. Come and network with leading merchants, partners, and developers, and join industry leaders in live keynote sessions, merchant panels, and workshops.It’s also your opportunity to discover the latest Magento news, join the conversation about commerce trends and growth, and network with knowledgeable community members who will help you grow your business to the next level.
Read more about MagentoLive Europe here.