In the Press

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04/29/2019
5 Ways to Personalize your B2B eCommerce

By Brandon Spear

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05/20/2019
Four Tips for Reducing Your DSO

By Brandon Spear

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04/05/2019
Expert: How Smaller Merchants can Compete with Large Competitors

By Brandon Spear

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04/20/2019
How to Impress B2B Customers with an Elevated Omni-Channel Experience

By Brandon Spear

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02/12/2019
3 Ways Credit as a Service Unlocks E-Commerce Growth

By Brandon Spear

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01/31/2019
OP's MSTS Finds the Sweet Spot with CaaS and Drives Big Growth

By Leslie Collins  – Staff Writer, Kansas City Business Journal | Jan 31, 2019

MSTS' new credit-as-a-service offering for small and midsize businesses is resonating in the market and helped the Overland Park company reach a new industry.

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01/14/2019
Enterprise selling in an SMB world

Buoyed by reports of record 2018 holiday spending, analysts predict more retail growth in 2019, particularly in the evolving small and midsize business (SMB) sector. Advanced technologies have introduced SMBs to a big-brand experience and new set of challenges.

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01/10/2019
PayThink Invoices can add cure cards' liquidity problem for small businesses

When it’s time to pay up, commercial buyers may be in for a pleasant surprise when purchasing online. The launch of Amazon’s Pay By Invoice feature last year opened the door for more flexible B2B payment schedules.

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01/08/2019
Experience – Not Brand – Loyalty is the Next Big Thing in B2B

The expectations of B2B buyers are evolving. Today, buyers are looking for the same ease and convenience Amazon delivers for B2C transactions. Satisfying such demand, however, isn’t as simple as developing an online presence.

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12/26/2018
Listen Up: Best PYMNTS Podcasts of 2018

Don’t think of them as mere podcasts — though PYMNTS certainly does a lot of podcasts, discussing with payments and commerce experts the hottest topics of the day, with each conversation not only digging into the past and present but having an outlook toward the future.

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01/08/2019
Experience – Not Brand – Loyalty is the Next Big Thing in B2B

The expectations of B2B buyers are evolving. Today, buyers are looking for the same ease and convenience Amazon delivers for B2C transactions. Satisfying such demand, however, isn’t as simple as developing an online presence.

Most businesses already complement their in-person experiences with digital capabilities. In fact, two out of three B2B companies offer omnichannel support across all transactions. It’s easy to see why. Multi-channel customers are 15 percent more profitable than those who shop exclusively online and 25 percent more profitable than customers who only shop in-store.

As more competitors aim to capitalize on this opportunity, it won’t be long until omni-channel offerings become common across the industry. Separate yourself from the pack and start to build loyalty among B2B buyers by developing an experience they can’t find anywhere else. From supporting alternative payment options to staying on top of customer needs, minimizing friction throughout the customer experience will keep them coming back for more.

Read the full article, written by Brandon Spear, on PaymentsJournal, here.